What is IMPACTAgewell?

IMPACTAgewell® is a community led integrated care model of support delivered in partnership with your GP, Community Pharmacist, and NHSCT thanks to funding from the Department of Health.

Our vision is to improve the quality of life for Older People, both now and in the future. We achieve this by providing person-centred services that place well-being and social needs on an equal footing with medical needs. Our approach ensures that Older People receive comprehensive support, addressing every aspect of their lives to help them thrive.

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What Can I Expect from IMPACTAgewell?

If you are eligible, you will be supported by a dedicated IMPACTAgewell® Officer for up to six months. This officer will work in partnership with you and your healthcare professionals to ensure your needs are met holistically. You will engage in guided conversations covering important topics such as your home environment, health, well-being, community involvement, and future plans. Our goal is to help you identify and address areas that can significantly improve your quality of life

What Kind of Support Is Available?

IMPACTAgewell® offers a wide range of support services to enhance your daily life, including:

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Befriending services to provide companionship and reduce isolation
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Home security checks to ensure your safety
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Handyperson services for small household repairs
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Energy efficiency checks to help reduce your bills
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Benefits advice to ensure you are receiving all entitled support
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Transport assistance to help you get around
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Health support groups to connect with others facing similar challenges
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Various local clubs to encourage social interaction and community involvement

Eligibility Criteria

To participate in IMPACTAgewell®, you must meet the following criteria:

  • Age 60 and over
  • Live alone or with another older person, in your own home or in sheltered housing
  • Registered with one of the participating GP practices
  • Interested in discussing your general health and well-being
  • Keen to learn about and access support available in your local community

Additionally, you should have a long-term health condition, such as:

  • Diabetes
  • Heart Failure
  • Stroke
  • Parkinson's Disease
  • Coronary Heart Disease
  • Respiratory conditions (e.g., COPD)
  • Frailty
  • Hypertension
  • Osteoporosis
  • Anxiety & Depression

VideoIMPACTAgewell

TestimonialsWhat others think?



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"You have no idea how much these visits have helped. It's like a seed has been planted in me, motivating me to try things again."

Service User

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"I can’t believe how much support I was offered. I didn’t realise most of this was available to me until you suggested it”

Service User

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“I’ve always been the strong one…the one others depended on…until I lost my husband . You all came along at a time when I had no strength. I can’t thank you enough for all that you’ve done for me.”

Agewell User

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"My experience has been exciting, I have been put in touch with many services and groups that I wasn’t aware of and for that I am most grateful for."

MEAAP User


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